To provide such working practices that promotes the independence, privacy, dignity and rights of the service user:
All service users are encouraged and empowered to live as independently as possible. Emphasis is placed on supporting individuals to do as much as they can for themselves.
Service users are always involved in decision making about their daily lives and activities, by making informed choices about their support needs and care delivery.
All service users deserve to have their privacy recognised, and they can live free from all intrusion when they so wish. As carers, are guests in the service users’ homes, their need for privacy must be respected and the confidentiality principle practised.
All service users must be treated with respect and dignity at all times, regardless of their circumstances.
All service users have the rights to make decisions and choices within their capacity. They should be given every opportunity to exercise these rights.