Privacy Policy
At Dennyson Care, we respect your privacy and are committed to protecting your personal information. This page explains how we collect, use, and safeguard your data.
1. Introduction
At Dennyson Care, we value your trust and take your privacy seriously. This Privacy Policy outlines how we handle your personal information when you use our website or services. It explains what data we collect, how we use it, and the steps we take to keep it safe. By using our services, you agree to the practices described in this policy.
2. Data We Collect
At Dennyson Care, we may collect the following types of information to provide our services effectively:
-
Personal Information – such as your name, address, email, and telephone number.
-
Health & Care Information – details about medical conditions, care needs, and personal preferences that help us deliver tailored support.
-
Payment & Billing Information – for processing invoices and service agreements.
-
Website & Technical Data – including IP address, browser type, and cookies to improve website functionality and user experience.
3.How We Use Your Information
We use your information to deliver and manage care services, communicate with you, process payments, improve our services, and meet legal requiremens.
1. Provide and manage care services tailored to your needs.
2. Communicate with you about your care, enquiries, or service updates.
3. Process payments and billing securely.
4. Improve our services and website experience through feedback and analytics.
5. Comply with legal and regulatory obligations related to care services.
4.Data Sharing & Disclosure
We only share your information with trusted carers, staff, or service providers where necessary to deliver care. We never sell your data, and any sharing is done securely and in line with legal requirements.
1. Information may be shared with carers and staff directly involved in delivering your care.
2. We may share data with trusted third-party providers (e.g., payment processors, IT support, or software systems) to ensure smooth service.
3.Data may be disclosed if required by law or regulation (e.g., safeguarding, court orders, compliance).
4.We will never sell or trade your personal data to outside organizations.
5.All sharing is done securely, ensuring confidentiality and data protection standards are maintained.
5.Data Security
We take the protection of your personal information seriously. Our website uses advanced security measures, including encryption and secure servers, to prevent unauthorized access, disclosure, or misuse of your data. We regularly review our security practices to ensure your information remains safe and confidential while using our services.
6.Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You can also object to or restrict certain types of data processing, and request a copy of your data in a portable format. To exercise any of these rights, please contact us, and we will respond promptly in accordance with applicable privacy laws.
7.Cookies & Website Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies help us understand how visitors interact with our site so we can improve its performance and functionality. You can manage or disable cookies through your browser settings, though some features of the website may not function properly without them.
8.Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9.Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please feel free to contact us. We are committed to responding promptly and assisting you in any way we can.
