Our Terms & Conditions
“Clear and transparent terms to help you understand how Dennyson Care operates, protects your information, and delivers trusted care services.”
1.Introduction
Welcome to Dennyson Care. By accessing and using our website and services, you agree to comply with the following Terms & Conditions. These terms are designed to ensure clarity, fairness, and transparency between Dennyson Care, our clients, and website visitors.
Please read them carefully, as they outline your rights and responsibilities when engaging with our services or using this website. If you do not agree with any part of these Terms & Conditions, we kindly ask that you refrain from using our site or services.
2.Definitions
For clarity and consistency, the following terms are used throughout these Terms & Conditions. These definitions explain what we mean when we refer to Dennyson Care, our clients, carers, services, and other important terms.
1. “Company”, “We”, “Us”, or “Our” refers to Dennyson Care, the provider of domiciliary and live-in care services.
2. “Services” refers to the care solutions offered by Dennyson Care, including domiciliary care, live-in care, respite care, companionship, and other related services.
3. “Website” refers to https://dennysoncare.co.uk/, owned and operated by Dennyson Care.
4. “Client” refers to any individual or family member who engages Dennyson Care for care services.
5. “Personal Data” refers to any information that identifies or could reasonably identify an individual, collected and processed in accordance with our Privacy policy.
2. “Services” refers to the care solutions offered by Dennyson Care, including domiciliary care, live-in care, respite care, companionship, and other related services.
3. “Website” refers to https://dennysoncare.co.uk/, owned and operated by Dennyson Care.
4. “Client” refers to any individual or family member who engages Dennyson Care for care services.
3.Services Provided
Dennyson Care provides a range of domiciliary and live-in care services designed to support clients in the comfort of their own homes. Our services may include personal care, companionship, medication assistance, respite care, and other tailored support agreed upon with each client.
All services are delivered by qualified carers and are arranged in line with the individual needs and preferences of the client. Specific details of the care package, including duties, hours, and fees, will be confirmed in the client’s care agreement.4.Client Responsibilities
While Dennyson Care is committed to delivering high-quality support, clients are expected to provide accurate information, maintain a safe and respectful environment for carers, communicate any changes in their needs, and ensure timely payment for services.
1. Provide accurate and up-to-date information about care needs and personal preferences. 2. Treat carers with respect and maintain a safe, supportive environment. 3. Make timely payments for services as outlined in the care agreement.
5.Intellectual Property Rights
All content on the Dennyson Care website, including text, images, logos, graphics, and design, is the property of Dennyson Care and is protected by copyright and other intellectual property laws. Clients and visitors may view or print materials for personal use only, but reproduction, distribution, or use for commercial purposes is strictly prohibited without prior written consent.
6.Website Use & External Links
The Dennyson Care website is intended for lawful, personal, and non-commercial use only. Users must not misuse the site by attempting to damage, hack, or disrupt its functionality.
From time to time, our website may include links to external sites for additional information or resources. While we aim to provide helpful references, Dennyson Care is not responsible for the content, accuracy, or security of external websites. Visiting such links is at the user’s own discretion.
7.Website Availability
Dennyson Care aims to ensure that our website is accessible and available at all times. However, we cannot guarantee uninterrupted access due to factors such as technical issues, maintenance, or circumstances beyond our control.
We reserve the right to suspend, restrict, or modify access to the website temporarily or permanently without prior notice, where necessary. Dennyson Care will always strive to minimize disruptions and restore service as quickly as possible.
8.Limitation of Liability
While Dennyson Care strives to provide accurate information and reliable services, we cannot guarantee that our website or care services will always be free from errors, delays, or interruptions.
To the fullest extent permitted by law, Dennyson Care shall not be held liable for any direct, indirect, or consequential losses, damages, or claims arising from the use of our website, reliance on its content, or the delivery of care services. Clients are encouraged to seek clarification and professional advice where needed.
9.Updates to Terms
Dennyson Care may update or amend these Terms & Conditions from time to time to reflect changes in our services, policies, or legal requirements. Any updates will be posted on this page, and we encourage clients to review them regularly. Continued use of our services after changes have been made will indicate acceptance of the revised terms.
10.Governing Law & Jurisdiction
These Terms & Conditions, and any disputes arising from them, shall be governed by and interpreted in accordance with the laws of the United Kingdom. By using our services or accessing our website, you agree that any legal matters will fall under the exclusive jurisdiction of the courts of England and Wales.
11.Privacy & Data Protection
Dennyson Care takes the protection of your personal information seriously. We collect and process personal data such as names, contact details, health information, and care preferences strictly for the purpose of delivering safe, effective, and personalized care services.
All data is stored securely, whether electronically or in physical form, and access is restricted to authorized members of our team. We use appropriate technical and organizational measures to safeguard data against unauthorized access, loss, or misuse.
Your information will never be sold or disclosed to third parties for marketing purposes. However, in certain cases, we may need to share information with trusted partners, healthcare professionals, or regulatory bodies to ensure the proper delivery of care or compliance with the law.
By using our services, you consent to the collection and use of your personal information in line with these principles. You also have the right to request access to your data, ask for corrections, or request its removal in accordance with data protection regulations.
For full details, please see our Privacy Policy, which outlines how your data is collected, stored, and managed in more detail.
12.Contact Information
If you have any questions about these Terms & Conditions or require further clarification, please contact us:
Dennyson Care
- 318 Olympic House, 28-42 Clements Road
Ilford, Essex, IG1 1BA
- 0208 504 7844
- info@dennysoncare.co.uk
We are always happy to assist with any queries or concerns.
Ilford, Essex, IG1 1BA
